IH Systems Inc. / Exodus.Cloud

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Security Services | Business Continuity& Disaster Recovery | Cloud Infrastructure | Colocation | Private Cloud | Web & Email Hosting | Professional Services | Applications on Cloud | I/T Support & Phone Service | Server (HIPPA, SOC) | Softwares | Financial & Audit Services | Bandwidth (Committed) Server Management 24*7 Ticket Support

Professional & Consulting Services

Escolher ciclo de Pagamento:
  • Hourly Professional Services
  • Firewall or security setup, DNS, SSL certificate CSR, software installation
  • Minimum 1 hour charge - Advance payment require
  • Needs to send each request to support@ihsystem.com
  • Each request will be billed or charged separately
  • Hourly Support for Windows, VMWare, Linux, Office, Mail
  1. This is not On-Site support any onsite support will be billed at $ 150.00/hour
$95.00 USD Mensal

Server Management Only

Escolher ciclo de Pagamento:
  • 1. 24x7x365 (5 minute interval) Server Monitoring with Reboot If your server is down, we will follow your instructions to reboot . Our response time on reboots is Guaranteed within approx. 15-30 minutes!
  • 2. PCI Compliance Ensure your server is compliant with the latest industry requirements and standards for conducting e-commerce on your server safely and securely.
  • 3. Monitoring Stats Access your monitoring stats online, in addition to our weekly uptime reports e-mailed to you!
  • 4. Within 6 Hour Response Time Guarantee for Support Tickets Statistically, most tickets are responded to in less than 1 hour.
  • 5. Within 24 Hour Resolution Time Guarantee for Support Tickets Statistically, most tickets are completely resolved in less than 3 hours.
  • 6. Unlimited Admin Work Time We do not limit the amount of work we do for you, and we do not have any additional fees!
  • 6. System Security, Optimization and Hardening Performed upon your request as often as you would like. We have a comprehensive list of security software we install and support listed below. If you have any special security requirements, please contact us.
  • 7. Backend Server Software Support and Upgrades Get the latest versions of all system software: Kernel, Apache, PHP, MySQL, Perl, Exim, FTP, WHM/CPanel, etc...
  • 8. Initial Server Setup If you have a new server, we'll setup and configure the server completely from scratch to get the server ready for your use!
  • 9. WHM/CPanel Technical Issues System updates, debugging errors, patching bugs, system compatibility checks.
  • 10. Server Backup Restoration If your server requires a restore, we'll restore all of your backups returning your server back to normal. (You must have a backup)
  • 11. Disaster Recovery & Hack Recovery If your server is crashed or hacked, we will determine the cause and rebuild your system from backups. ((You must have a backup)
  • 12. Server Migration If you are moving accounts from one server to another, we will migrate them for you from the old server to the new server. You must have root access and CPanel running on both the old server as well as the new server.
  • 13. 3rd Party Server Software Installation Softaculous, Fantastico, RVSkin, RVSiteBuilder, CpanelPro, ClamAV, Mailscanner, ZendOptimizer, Ioncube, GD, Curl, Freetype, Eaccelerator, Ruby on Rails, ImageMagick, Perl modules, etc...
$95.00 USD Mensal $513.00 USD Semi-Anual $912.00 USD Anual

Server Management with Backups

Escolher ciclo de Pagamento:
  • 1. 24x7x365 (5 minute interval) Server Monitoring with Reboot If your server is down, we will follow your instructions to reboot . Our response time on reboots is Guaranteed within approx. 15-30 minutes!
  • 2. PCI Compliance Ensure your server is compliant with the latest industry requirements and standards for conducting e-commerce on your server safely and securely.
  • 3. Monitoring Stats Access your monitoring stats online, in addition to our weekly uptime reports e-mailed to you!
  • 4. Within 6 Hour Response Time Guarantee for Support Tickets Statistically, most tickets are responded to in less than 1 hour.
  • 5. Within 24 Hour Resolution Time Guarantee for Support Tickets Statistically, most tickets are completely resolved in less than 3 hours.
  • 6. Unlimited Admin Work Time We do not limit the amount of work we do for you, and we do not have any additional fees!
  • 6. System Security, Optimization and Hardening Performed upon your request as often as you would like. We have a comprehensive list of security software we install and support listed below. If you have any special security requirements, please contact us.
  • 7. Backend Server Software Support and Upgrades Get the latest versions of all system software: Kernel, Apache, PHP, MySQL, Perl, Exim, FTP, WHM/CPanel, etc...
  • 8. Initial Server Setup If you have a new server, we'll setup and configure the server completely from scratch to get the server ready for your use!
  • 9. WHM/CPanel Technical Issues System updates, debugging errors, patching bugs, system compatibility checks.
  • 10. Server Backup Restoration If your server requires a restore, we'll restore all of your backups returning your server back to normal.
  • 11. Disaster Recovery & Hack Recovery If your server is crashed or hacked, we will determine the cause and rebuild your system from backups.
  • 12. Server Migration If you are moving accounts from one server to another, we will migrate them for you from the old server to the new server. You must have root access and CPanel running on both the old server as well as the new server.
  • 13. 3rd Party Server Software Installation Softaculous, Fantastico, RVSkin, RVSiteBuilder, CpanelPro, ClamAV, Mailscanner, ZendOptimizer, Ioncube, GD, Curl, Freetype, Eaccelerator, Ruby on Rails, ImageMagick, Perl modules, etc...
$153.00 USD Mensal $826.00 USD Semi-Anual $1,468.00 USD Anual

Backup Restore: Database, files or Server from Backups hourly charges

Escolher ciclo de Pagamento:
    $0.00 USD Hourly

    Data Recovery Services

    + $645.00 USD Taxa de Set-up
    • Data Recovery Services Data Recovery
    1. Shipping Cost $ 150.00
    2. Recovery discovery cost RAID1 $ 595.00
    3. Final Cost of recovery provided after discovery

    Server Migration

    $295.00 USD Uma vez
      Get in touch!

      Need Helping Hand?

      IHSYSTEM Engineers and System Administrator will isolate problem related to server, operating system, email or any issue related to service. An hourly rate will apply which is due in advance as soon as soon as payment is received ticket will be assigned within 8 hours. Client who subscribed monthly maintenance & support will be prioritized.


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